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Skill for hospitility managers

Introduction

Nowadays, most of the larger hotel chains offer extensive management training programs for recent graduates. Hyatt, Marriott, Sheraton. Hilton, and Westin each has prearranged train programs that last anywhere from six mouths to a year or more. Each new candidate will work in most or all of the hotel departments during this time to gain experience in all facets of operations. Upon completion of these programs, these new recruits are often assigned a junior management or supervisory role at a hotel. Some management training programs will conclude the large portion of training in the department of choice of the individual. They may not be a permanent position available in the preferred department of the hotel providing the training, but the trainee will eventually be placed at a hotel that does if that is his or her goal. (Ismail, 2001:126)
The manager learn the generic skill and many theory in their lessons, it is useful for them. However, another method of training in...

Posted by: Janet Valerio

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