roccoco hotel - new yorkTO: Mr. Tony Richards, GM FROM: DATE: June 16, 2003 SUBJECT: Recommendations It has come to your committee¡¦s attention a letter by a former patron. Ms. Laura Bressner has expressed her dislike in

TO: Mr. Tony Richards, GM

FROM:
DATE: June 16, 2003

SUBJECT: Recommendations


It has come to your committee¡¦s attention a letter by a former patron. Ms. Laura Bressner has expressed her dislike in the following areas:

„h Poor front desk service (lackadaisical, wrong room type, rudeness)
„h Slow room service
„h Poor attention to detail

She has stated that she will not be attending your hotel again.


In a jam? Can't seem to come up with any ideas for that essay or term paper you have due tomorrow? You've come to the right place! We have thousands of free essays and te...