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Current System

Current System (gathered from interview¦see Appendix)
The storage of information based on cars, customers and orders are all currently stored in paper. When a new customer is signing up for a record within the company, they are required to fill in a form, which has been specially printed by Conqueror with fields that are printed clearly with space which guides the customer through filling in their details, such as their name, address and telephone number, etc. These forms are then stored in filing cabinets, where each customer is identified uniquely by a Customer Number printed on the top right of the form. In the event that the customer needs to change their details, such as the address, then they will need to fill in a new form, and are assigned with a new Customer Number. Within these forms, mistakes can only be rectified by crossing out the errors or using Tipp-Ex to conceal the error, as each form has its own unique number, which cannot be reproduced for security reasons.
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Posted by: Sandeep Jador

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