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Operation Management

I had little knowledge of operations management prior to this course, I think I had perceived it as something exclusive to manufacturing and industry. I linked it purely to oily machine shops and large, noisy machines producing goods. I discover that the principles and techniques of operations management apply equally to the effective running of services and although not there yet it is my intention to use this assignment to help me to develop a well managed, organised and planned work environment. The team I manage is the Family Support Team, which is part of Newcastle Social Services Directorate.

Family Support Team.

The Family Support Team was established in April 2001. It superseded the Community Support Team, which had the remit to prevent accommodation of young people over the age of ten into local authority care and the Family Resource Team, who provided assessment for children under the age of ten within the child protection guidelines. The Family Support Team was an ...

Posted by: Arianna Escobar

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