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ONLINE DISPUTE RESOLUTION

Creative processes that solve disputes without turning to litigation have existed for many years. Candidly called “Alternative Dispute Resolution”, the three general methods that have emerged and developed in the past two decades are negotiations, mediation and arbitration. More recently a fourth approach is being put to the test, which combines one or all of these forms of ADR with the technology revolution, fondly called “Online Dispute Resolution”.
Although ADR and ODR are superficially sound ideas, the perceived worth of ADR methods have yet to triumph over traditional litigation. Why is this so? Moreover, moving the ADR process online brings with it not only the same disadvantages, but new ones as well.
This paper will address some of the fundamental concerns and problems that may come to undermine the potential of “Online Dispute Resolution” (ODR) however, it will also suggest some very bona fide niches where ODR may excel if properly marketed. By ...

Posted by: Asare Mabel

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