Communication

Shopping is something everybody does and shopkeepers must

compete each other for their valuable customers. Without necessary

communication skills, the manager can disenfranchise both his employees

and customers who will ruin his business. For grocery store managers,

communication and language are very important because it allows them to

solve problems and maintain good relationship with their employees and

customers.

Applying appropriate communication and language can be used to

solve serious problems. For example, if a thief comes into a store the safest

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