Workplace Observations

In this paper, I will be attempting to give my perspective of the organizational climate in my workplace. I will briefly be discussing my personal observations in several different areas. I will be going into greater detail in certain areas more so than others, yet I will attempt to give a little insight to each and every area. The areas I will be discussing are the following; communication (or the lack of), culture, conflicts and technology.
I am currently employed at the largest truck and trailer leasing company in the United States. My current position is a service writer in the truck shop. In this position, I am in charge of fulfilling several different responsibilities. The largest and most important of these would entail being a liaison between the truck drivers, the shop mechanics and also office personnel.
Communication is a major part of my everyday responsibilities. In my position I am responsible for communicating with the truck drivers and interpreting their complaints a...