Where is Information Technology Heading?

Where is Information Technology Heading?

The role of Information Technology (IT) in business has changed from the first emergence of the field to present time. Companies throughout the world are faced with the dilemma of where IT is headed and particularly where it is headed within their organization. There are two extreme answers to this problem: 1) IT is losing its “it” factor (no pun intended) and is becoming an every day infrastructural technology that holds no strategic value and 2) IT is at a pinnacle point in the business arena where it could be influential - if structured well - in a company “making it.” So, who’s right? In the articles “IT Doesn’t Matter” and “Your Next IT Strategy,” two authors make their cases.
Throughout teachings of business, one is reminded of how maintaining a competitive advantage over your competitors leads to a successful product and in turn a successful business. In “IT Doesn’t Matter,” author Nicholas G. Car...