UOP ORG 502 Cranberry Memo

Interoffice Memo
Date: 5/4/2003
From: Melvin J. Furd
RE: Advice to Bruno Bellweather, VP Human Resources
CC: Terry Technotic, CEO
Bruno, you were right about asking me to look at that memo for you. Our people have gotten pretty used to their Dell PC's and MS Word. It would be an understatement to say that we're probably going to encounter some resistance to this change. However, I trust Terry and his judgment on the technology we need, and with what I've learned about change management, I am confident that we can make this change without disrupting the office too badly.

To institute the change process, I recommend following a three step method. First we should focus on unfreezing the office staff to prepare and motivate them for the upcoming change. This step will take us though this week. Starting next Monday the second step begins and movement is instituted with the installation of the new Cranberry systems and the conversion of all the Word documents to the n...