training and development

The firm gives training and development as and when it is required. Training is not automatically given and the staff may need to request it when a new client is taken on. A more modern approach being used is Yearly assessment. Some training is also given by team leaders who also give presentations on this. The firm has a specific training department and most of employees’ training is done here. This is then hired out to clients as a separate profit-making venture when internal training is not being done. The firm believes development training lacks profit-making opportunities and deem them as unnecessary. The firm practices induction to a point, an induction document is produced and handed out to new employees who are then placed into the office and taught basic needs by...