Three Faces of Conflict Management

Running head: THREE FACES OF CONFLICT MANAGMENT






Three Faces of Conflict Management
Chinue Wright
University of Phoenix
Organizational Psychology
PSY 428
SOB SBM 28
Benjamin Bauer
















Workshop 3
Three Faces of Conflict Management
What is conflict management? The Merriam-Webster Collegiate dictionary states a conflict to be; a mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. The word management means; the conducting or supervising of something as a business. If both of these explanations were combined, the definition of conflict management would be conducting or supervising a mental struggle resulting from incompatible or opposing needs. This text will focus on three different styles of conflict management, authoritative command, compromise and collaboration. The paper will relate each style of conflict management as it connects to the positions of surgical services director, ...