The well paid receptionist

The Well - Paid Receptionist“
(case – study)

CONTENT




1. Introduction (backround informations)
2. Current situation
3. Mr Finley´s (and also my) point of view
4. Problem analysis
5. Solution alternatives
6. Final recommendation










1. Introduction (backround informations)
The main chracters of this case study are Harvey Finley – manager and owner of Troupville Business Systems and Cathy Brannen – his receptionist/assistant. It´s been seven years ago that Mr.Finley decided to open his own business in a quit small town – Troupville. We need to say he was experienced technicien and sales representative. But this town had only 35 000 habitants, was located in deep South and has just begin to recover from recession. So the conditions to start up business wasn´t favorable, there were many bancrupcies those times. But Harvey despite of all didn´t lose his optimism and Troupville Business Systems was born.
He coul...