The Impact of Information Systems

Content

Introduction
I. Basic Information Systems Infrastructure for Business
1. The basic structure of information systems
II. The functions and contribution of internal information systems and external information systems for business operation
1. Internal organizational impacts of information systems use
2. Business process changed by efficient business application solutions
III. Issues and Consideration in Management of Information Systems
1. Advanced management tools versus Challenge and Risk
1.1 Background
1.2 Network management
1.3 Server performance management
2. IT managers' consideration
2.1 Relationship between business sectors and IT department
2.2 Knowledge Management
2.3 Financial consideration - TCO & ROI
3. SLA-the measurement of the performance of IT department
3.1 What is SLA
3.2 How to create and implement SLA
Conclusion
Bibliography



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