sss

sss- Contents -

Introduction 3
Purpose of Part II of the ¡°Introductory Notes for MIS3215/4115¡± 3
Summary of the Content of Part II 3
THE CHANGING ROLE OF INFORMATION SYSTEMS (IS) IN BUSINESS 5
Introduction 5
The Evolution of Business Applications of IS 6
Data Processing (mid-1960s to mid-1970s) 6
Management Information Systems (1970s) 6
Decision Support (Early 1980¡¯s) 6
End-user support, group-support and EIS (1980¡¯s ¨C early 1990¡¯s) 7
Intranets, Extranets, and the Internet (1994 - ) 7
Changing Views of the Role of IS In Business 8
IS for business process improvement 8
IS as a Competitive Weapon 8
IS as the Primary Tool for BPR 9
IS for SCM 9
IS for Managing Knowledge and Supporting Virtual Organisations 9
Managing Knowledge 10
Supporting Virtual Organisations 11
COST JUSTIFICATION AND RISK MANAGEMENT 13
Tangible and intangible costs and benefits 13
Risk managemen...