Setback essay

During my internship at Volkswagen Mexico, I was responsible for a quality improvement initiative. Despite my dedicated efforts, I was unable to overcome the worker’s opposition to the endeavor and the subsequent quality improvements barely met the minimum target.
A significant problem with Volkswagen’s manufacturing plant in Mexico was its high defect rate. My role was to implement a quality improvement initiative for the car interior assembly line. For several weeks, I worked with line workers to understand the source of defects and conducted regular ...