Reader centered Writng

To: Employees of X Company
From:
Subject: Communication Methods Policy Change
Date: May 12, 2003


Our company is in the process of undergoing major changes this year. One important aspect of our business that the managers have made the decision to change is our communication process. Our objective is to change from the current business format to reader-centered writing. The purpose of reader-centered writing is to present the information your are trying to convey to the customer using an easy to understand customer oriented format. Using this new approach will help us to build communication partnerships and to build a long lasting relationship with our customer.

Need for Change

With the current state of the economy, our business shows a need to strengthen its client base. Because X Company is a customer driven service, supplying government agencies with Information Technology systems and support, we are subject ...