Organisational Behavior : Communication in the workplace

1. INTRODUCTION

Communications is the transfer and understanding of meaning. It involves the process of gathering, processing and distributing information, which not only touches but is also a vital activity in any place of work and all of the organization’s functions.

“ In any exhaustive theory of organization, communication would occupy a central place.”
- Chester I. Bernard

Communication is a social process in the functioning of any group, organization or community. It influences the decisions of an individual and later the decisions of the organization. Organization, defined as a stable system or structure of individuals who work together to achieve, through a hierarchy of ranks, common goals. This structure influences the way we communicate in terms of the method, amount of information, channels etc.
The main reason for studying and understanding organizational communication is that it is highly structured. Through communication, individuals understa...