Organisation structure and design

Table of Contents



1 SYNOPSIS 3
2 INTRODUCTION 4
3 STRUCTURE 4
4 INFLUENCES ON STRUCTURE 5
4.1 SIZE 5
4.2 STRATEGY 5
4.3 ENVIRONMENT 6
4.4 TECHNOLOGY 6
5 ORGANISATIONAL EFFECTIVENESS 7
6 CURRENT STRUCTURAL PROBLEMS 8
7 SOLUTIONS 8
7.1 SOLUTION ONE 8
7.2 SOLUTION TWO 9
8 RECOMMENDATIONS 9
9 CONCLUSION 10

1 Synopsis
Analysis has found that Spotless Services operates a costly divisional structure with both horizontal and spatial differentiation and there is minimal communication between business units. The decentralised decision making process risked business units making decisions that were not in line with company strategies.

Technology was found to have the greatest impact on structure. Technology is complex with analysability and variety differing greatly between departments and business units.

Effectiveness was measured by conside...