nonverbal communication in hospitals

Miracole Walker
Interpersonal COM.

Journal
Nonverbal communication plays an important role in our interaction with others. Nonverbal communication includes facial expressions, tones of voice, gestures, eye contact, spatial arrangements, patterns of touch, expressive movement, and other nonverbal acts. These nonverbal acts are used to accomplish a number of our interpersonal goals as communicators. This concept of nonverbal communication played an important role in my recent visit to the emergancy room.
I arrived at University hospital at around 2am on Sunday morning, feeling weak, nauseous, dizzy, and like my brain was exploding from the inside. The nurse gestured for me to sit down, I noticed her body language and complied. She greeted me with a warm smile, slightly leaning forward, while gathering information about the nature of my emergancy. Her smile helped me feel a little more at ease in the hostile environment of the hospital. Her forward lean and open posture ...