Minimise Theft

There are three main types of theft that can be experienced in the retail industry. These include:
External theft- Is the act of pilfering or stealing products/materials by customers from a store. An example would be- a customer who tries to hide the fact that they have merchandise in their bag as they leave the store.
Internal theft- Is the loss of stock through error, poor handling or staff theft. An example would be- A employee who helps themselves to food and beverages without paying for them adding to the amount of shrinkage the store has that day.
Vendor theft- (also known as supplier theft) Is where merchandise is never gets to the retailer because it has been “lost” somewhere along the delivery. A commonly used saying in vendor theft is “It fell off the back of the truck”
Shrinkage can be seen in stores due to theft through:
External theft:
-Shop stealing (professionals and amateurs)
-Price switching
-Goods stolen and returned later for cash
Internal Theft:
-...