Merging Voice and Data Intergrated Mobile Communications Solutions For the Hospitality Industry

Merging Voice and Data Integrated Mobile Communications Solutions For the Hospitality Industry





MIS 461
December 6, 2002

Introduction
Over the past decade, wireless local are networks (WLAN) and mobile computers have played an increasingly important role in the information technology solutions of enterprises and institutions.
The Wireless Hotel
Most hotels and convention facilities operate in information-intensive and knowledge-based environments. The ability to access information, analyze it, use it for collaboration and distribute it is key to increasing productivity, reducing costs and being competitively successful in the worldwide hospitality industry. A robust, effective, and economical network infrastructure for information exchange is critical. Most hotels currently have multiple network infrastructures in place, and have invested significantly in completely separate telephone (voice) and data networks. This has led to a situation with many disadvantages in...