Management of a Global Workforce

Topic: Discuss the industrial relations challenges faced by an American owned hospitality business wishing to expand into Asian country.

“The growing importance of world business has created a demand for managers sophisticated in global management and skilled at working with people from other countries. Cross-cultural management explains the behaviour of people in organisations with employee and client populations from many different cultures…and seeks to understand and improve the interaction of co-workers, managers, executives, clients, suppliers, and alliance partners from countries and cultures around the world.” (Adler, 1997. P10)

Culture and work behaviour
Culture is a broad term that includes the beliefs, customs, patterns of behaviour, and institutions of a particular group of people. Culture influences a value systems and behaviours. When people interact within own culture, they are all aware of the "rules" that guide standards for behaviour. However, when people ...