job redisign

Job Redesign Paper
Franchise Tax Board (FTB) has announced the filling of larger numbers of Compliance Representative positions than they have utilized in the past to collect state revenue. FTB had been delegated to collect vehicle fees, child support payments, as well as state income taxes. New collection plans have been implemented due to expansion, so the must augment the staff to fill new positions.
If FTB follows the traditional way of hiring, there will not be enough qualified candidates to fill the needed positions. Traditionally, the announcement is made internally and is place with the State Personnel Board. Because the job isn’t advertised in the mainstream, not many external people even knew about the job availability. The external applicants who did know only understand that there is a title and a salary; the job description was, and is, vague to external people. Currently, no official Compliance Representative recruiting program exists to encourage a larger h...