Human Resources: We Can Solve All of the Company’s Problems

An example of effective Human Resources (HR) contributing to the success of the company is within the AT&T Corporation. The company’s goal is to turn the domestic long distance form into an “any distance, any service” global company (Miller, 2000). Mirian Graddick-Weir, the head of AT&T’s HR, is responsible for making sure that the momentum toward the goal never loses speed. The responsibility is normal, but the manner in which Graddick-Weir goes about accomplishing the responsibility is not. Most experts, like Robert Bacal, feel the function of Human Resources is to be a support department in an organization, providing assistance to other departments in a manner in which those departments can remain functional and profitable. Experts do not consider Human Resources’ function to be a leadership role. Unlike most companies, AT&T’s HR is responsible in leading the company in the transformation to globalization. Through leadership, AT&T’s HR department decreased expenses, t...