Hardware/Software recommendations for an Automated Order Entry System

Hardware and Software Recommendations
Many times the hardest thing for a company to do is not to come up with the brilliant idea, or the money-saving plan. The hardest thing is for the company executives to compare and select the correct and most useful hardware and software that will enable them to complete their idea or plan. This section will investigate some of the different options available to Team B, and present the basis for their selections.
Software requirements
Currently, Company XYZ has multiple venues for taking customer orders: emails, phones, website, faxes, EDI, and flatfiles. All these orders have different processes, and they use different systems that are then merged into one order management system. These manual processes lead to unnecessary expenses, delays, and usage of manpower. There are six different venues and five people in the department. In addition to receiving the phone orders, someone has to appease irate customers, check e-mails, update the website,...