Employer-employee management

Based on the online discussion that we had gone through in Week 9, I had gained much insight on the debate of ¡§Employee management is about hard work rather than heart work¡¨.

Personally, I have been arguing about my stand that Employee management should be on heart work rather than hard work, but after many debates going on, my stand is somewhat feeble.

Firstly, a strong point why Employee management should be on heart work. Managers must treat each employee as the unique individual. Managers must think flexibly in terms of...