Determining Effectiveness

“Determining Effectiveness”

As Peter Drucker, a founding father of management theory, wrote, “Efficiency is concerned with doing things right. Effectiveness is doing the right things.” To further analyze effectiveness, we need to consider management and leadership and what each term really means. Management is usually thought of as a leadership style concerned with directing people to meet organizational goals; leadership is a bigger concept and is associated with influencing people towards the obtainment of diverse goals, including non-business or organizational ones.
Leadership can be effective and/or successful; if a person responds to your directives just because of your job title and perceived power, you are successful, but not necessarily effective. If a person embraces your directives but also sees a personal benefit than the director is both successful and effective.
To delve a little deeper, let’s ask what really determin...