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CRM Toolbox for Pilots

LaSalle, Robert, “CRM Toolbox for Pilots,” Business & Commercial Aviation, Vol. 77, Issue 4, October, 1995


Summary:
The article begins by stating that the NTSB, in recent years, has gone back to look at one of the “links” in accidents is poor communication among the flight crew members. What started as “cockpit resource management”, has changed to “crew resource management” in the politically correct modern day. Crew resource management, or CRM, looks at ways to break down barriers to communicating on the flight deck, and ways to effectively convey messages, without sending hostility in word choice or voice inflection. By keeping things friendly, the crew will be more likely to voluntarily interact with each other positively, and work with each other to eradicate problems as effectively, and efficiently as possible. The articles main view is the formation of a toolbox, in which the pilot can go into and ...

Posted by: Alexander Bartfield

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