Critical Thinking Case Study: Let it Pour

Problem #1

One of the first problems to be addressed is that ambiguous terms are being used in the mission statement. The mission statement reads as follows:

“With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values.”

The mission statement uses ambiguous terms like “spiritual heritage and values”, ‘promote the health and well being through a comprehensive continuum of services’. These statements unfortunately would mean different things to different people, which is precisely the case. Currently the hospital faces many problems that can be linked directly to this ambiguous mission statement. According to the CEO of the Faith foundation hospital: “We’ve got some interesting interpretations of the mission statement being ...