Critical Thinking Case Study

Critical Thinking Case Study

I. Problem Identification
Faith Community Hospital has two main problems that need to be addressed. The first is the increased costs associated with normal operations. The second is the inconsistency with which the staff and partners interpret and follow the hospital’s policies and procedures. These two problems are snowballing into areas that are intertwined by nature. They cross boundaries into finance, ethics, employee morale, and partner relations.
II. Criteria, Goal, and Objective Definition
To address the first problem of increased costs, the hospital’s basic business structure needs to be reviewed. Faith Community Hospital is a non-profit hospital that serves the community. It has a Board of Directors that assists in major business decisions. Although they are a non-profit, they still have to meet their basic financial obligations to keep their business operating. The healthcare industry is one of the best ar...