Critical thinking and descision making

Critical thinking is the process of using the available facts and using them to infer what should be done in a certain situation. For example: relating to the IT field, I know that something is not working correctly but I don’t know why. First, I need to determine what the last repair was that was made to the machine in question. In order to properly repair the machine, I need to know: did another customer engineer add new drivers, did someone delete a file, has a driver become corrupt somehow; all of these questions need to be answered to obtain a proper view of what the problem is.
Decision making is the process where thoughts are turned into actions. Again, I use the IT field as my reference. In using the PC analogy, once you have thought through what the problem could be you must decide what must be done.
In order to be successful, decisions and critical thinking should be intertwined. When using critical thinking you must decide what the most relevant information is an...