Cookie production

Problems and Improvements

Baking Process:
In order to improve the bottleneck in the baking stage two ovens could be used. Using two ovens will increase capacity of the bottleneck baking process from 6 dozen cookies per hour to 12 dozen cookies per hour.

Mixing Process:
By adding another oven, the bottleneck shifts to the mixing operation unless 3 dozen cookies are ordered at a time. The bottleneck would revert to the baking stage if all the orders were for three-dozen batches. Because different orders create different demands on the process, careful consideration needs to be given to the types of orders that come in. To make use of idle time, pre-mixing the dough should be considered. This should not reduce the quality of the cookies as long as it is not mixed too far in advance. You could purchase a special scoop that would portion the cookie dough into balls, which you could then freeze. Again, this should not reduce the quality of the cookies as long as the storage ti...