Conflict resolution

Have you ever attended a function, meeting or social gathering where two people couldn’t get along? Where some people handled situations or decisions in a healthier fashion or used what theorist and psychologist like to call “cognitive conflict” style?
Or have you been the person in the group who tended to get over-emotional or demanding when plans had to involve several types of people or styles of discussing? Fortunately we have several ways to achieve a more productive and a less destructive resolution. Conflict among team members can have either a positive or negative effect depending on how the team manages their communication skills and come to an effective resolution.
The Story with Five Endings
The hallways at Township Middle School were always crowded. Jamie had three minutes to get from math class on the far west end of the school to his band room behind the stage on the east end of the building. The band instructor expected everyone to be seated and tuned up read...