Conflict Resolution

According to the book, Tools for Teams, it states that “not all companies benefit by forming teams but the ones that do, have found that there was an improvement in quality, customer service and all around productivity”. There are different types of teams, the manager-led team, self managing or self relating, self-directing or self-designing and self-governing. These teams portray either work teams, task teams or management teams. When you have any of the above teams working together, you have a continuation of learning styles, intelligences and quadrants all combined, something that cannot be accomplished by an individual. Tools for Teams also states that “the team that pays close attention to process evolution and has the courage to push through breakpoints, has the best chance to reach excellence and to endure”. But when there is a team that cannot battle through these breakpoints, the team can end in failure. The majority of these breakpoints arise out of conflicts am...