Conflict Management Styles: A Definition within the Business Environment

“Conflict is an inevitable part of the human relatedness process. Conflict is "the interaction of interdependent people who perceive opposition of goals, aims, and values, and who see the other party as potentially interfering with the realization of these goals" (Putnam & Poole, 1987, p. 552).” (Ting-Toomey, 87) In such a competitive business arena, corporations must not only focus on increasing profit, retaining market share, etc., but must also deal with internal conflict management; which encompasses different methods on identifying and interjecting techniques related to the workplace environment. It is imperative that a clear definition of conflict management is discuss and to dissect the different layers that intertwine with one another, to grasp a better appreciation of all the techniques utilize in managing conflict. Conflict management consists of different types of identification, such as the different stages of moral development, which have an array of stages and lev...