Conflict management style

The fact that I am working in a very demand, professional and “involve with a lot

of money” company force the people to think twice before getting into a conflict.

If somebody get to a conflict on human power or on support to the customer, he and the

other side will try to look for the best solution for the company, money wise, or to the

customer, which mean better support.

In any conflict that we have with the internal customer, the best way to deal with that is

to bring a lot of information that will support that side in the conflict.

For example we had one part that we use to replace it a lot, which cost us money, time,

labor hours and customer satisfaction, I couldn’t go to the R&D group and tell them to fix

that issue, they ask for information about the problem, in how many tools it happen, what

was the problem, what was the sequence that led to that problem etc…

Since I already work for my company for more then 9 years, when I had t...