computer systems

Activities - Case Study 1

1. Write down all the possible ways that a computer could be used to assist the running of the hotel. Give as much detail as possible.
A computer could be used for:
Word processing: The word processor could be used to write letters, e.g. to write to customers to confirm their booking at the hotel or to order goods from suppliers. Notices and menus could also be produced using the word processor.
Desktop Publishing: A desktop publishing package can be used to prepare a brochure for the hotel. Advertisements can also be designed for insertion into magazines and newspapers.
Database: Details of the customers that visit the hotel can be kept on a database. This would enable the hotel to mail past customers with details of special hotel deals. It would also provide valuable information to the manager to help target the advertising more effectively. A database program can also be used to hold details of the hotel's stock.
Spreadsheets: Spreadsheets can be us...