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Communication

Business Communication.

Basic communication.
Communicating is something each of us starts practicing and learning since our first cry at birth. We communicate (or attempt to communicate) mostly to satisfy any of our many needs. Communications can be broken up into three categories. Upward - with those in a superior position, downward - with those subordinate and lateral - with our peers. We use one-way communication to share our thoughts and/ or feelings on a topic or to give direction, and two ways to not only share our own thoughts, but to learn the thoughts of our audience as well. We can communicate with individuals and well as with groups of various sizes.

Effective communication guidelines:
1. Be clear and accurate.
2. Tell your audience you will follow up on anything you may not be able to make clear at that time, then be sure to do just that.
3. Tell them what they need to know, make sure they understand it and let them go about their business.
4. Encourage feedba...

Posted by: Amy Hetzel

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