Case Study

Suzanna’s Super Quality Soft Drink



EXECUTIVE SUMMARY

The focus of this report is an outline of a situational analysis of a company that experience some problems and the management strategies to solve it. Problems that occurred includes:

?Poor quality control and product quality has fallen
?Major occupational health and safety concerns
?Very high absenteeism and low productivity
?Increased competition in the market
?Falling share since its relocation
?Financial problems

POOR QUALITY CONTROL AND PRODUCT QUALITY HAS FALLEN


?Water quality has caused product recalls
?Relying on Sydney Quality Control
?Water filtration plant installed with continuous electronic monitor in case of staff absenteeism
?Sugar and fruit juice quality needs to be tested
?Send the final product sample and sugar sample to the Certified Quality Assurance Laboratory

WORKCOVER HAS PRODUCED A REPORT STATING THAT THE NEW SITE HAS MAJOR OCCUPATIONAL HEALTH AND SAFETY CONCERNS

EMPLOY...