Business and communication systems - internal and external communications

Communication systems
Investigate the forms of communication, internally and externally of a company

Some of us can understand a message immediately, some of us cannot. We sometimes cannot even agree what it is that is being said. If this is so, it is not surprising that we sometimes get a communications breakdown. For example, during World War One, a platoon of soldiers sent a message to headquarters: ‘Send reinforcements, we’re going to advance.’ Unfortunately, communication was not very good and the message was received as: ‘Send three and fourpence, we’re going to a dance!’ This may sound funny to us but, as I am sure you can imagine, this was far funny for the soldiers waiting for the reinforcements. So you can see the importance of communication around the world.

Communication is essential to the running of a business. Without good communication the business will surely fail. To illustrate my point I have decided to use a typical company, which the averag...