A PRACTICAL APPROACH TO KNOWLEDGE MANAGEMENT IN A SMALL SOFTWARE DEVELOPMENT TEAM

A PRACTICAL APPROACH TO KNOWLEDGE MANAGEMENT IN A SMALL SOFTWARE DEVELOPMENT TEAM

Objectives
Use this procedure to:
Implement a more practical set of integrated business processes in order to ensure software quality which ultimately leads to zero defect
Build the intellectual capital via the above business processes.
Control and maintain the integrity and trace ability of control items generated by small application development teams specifically in the manufacturing industry.

Target audience:
Teams that produce software and non-software deliverables
Business process competencies

Scope:
Entry: Approved work request
Exit: Approved release request
Team Size: 5 - 10 people


Abstract

The approach described in this paper, facilitated by knowledge management and learning organization, ultimately aims to integrate the use of business processes to build and manage intellectual capital, which essentially leads to operational excellence and greater r...