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A DSS for Product Launches

“Research indicates that knowledge workers spend an average of 30 percent of their time looking for information. That’s nearly 600 hours annually, searching for information to support their initiatives instead of applying it to critical decisions.” – Gartner Group


COX COMMUNICATIONS, INC

Cox Communications is an Atlanta based communications company. I refer to it as a communications company due to the fact that it is no longer just a cable provider. It has become a provider of video, data – through High Speed Internet (Broadband), and a Telephony service carrier.

It is the fourth largest cable provider in the nation currently launching different products in numerous markets to increase its customer service, their reliability, and their market. They have successfully launched telephony, High Definition Television (HDTV), Digital Video Recorder (DVR), and Home Networking in diverse systems throughout the United States. For Cox Communications, the goal is not t...

Posted by: Sheryl Hogges

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