"Face Work" relates to sexual harrassment

Face work is the management of the facial expressions and by the extension of the workers emotional reactions. Face work also helps to make the workers jobs more stigmatized because workers are treated as if they are robots and taught to serve customers as if they are the customers servants. The workers are taught the customer is always right and that they really don’t have any say so in anything. Therefore, if somebody treats them wrong or does something to them...